As of 7 January 2021, Action Fraud had received 57 reports from members of the public who have been sent text messages claiming to be from the NHS, offering them the opportunity to sign up for coronavirus vaccinations. The texts ask the recipient to click on a link which takes them to an online form where they are prompted to input personal and financial details. In some cases the online form has looked very similar to the real NHS website.
Pauline Smith, Head of Action Fraud, said:
“Remember, the vaccine is only available on the NHS and is free of charge. The NHS will never ask you for details about your bank account or to pay for the vaccine. If you receive an email, text message or phone call purporting to be from the NHS and you are asked to provide financial details, this is a scam.”
How to protect yourself:
In the UK, coronavirus vaccinations will only be available via the National Health Services of England, Northern Ireland, Wales and Scotland. You can be contacted by the NHS, your employer, a local GP surgery or pharmacy, to receive your vaccination. Remember, the vaccinations are free of charge and you will not be asked for a payment.
The NHS will never:
- ask for your bank account or card details
- ask for your PIN or banking passwords
- arrive unannounced at your home to administer the vaccine
- ask for documentation to prove your identity, such as a passport or utility bills
If you receive a call you believe to be fraudulent, hang up. If you are suspicious about an email you have received, forward it to report@phishing.gov.uk. Suspicious text messages should be forwarded to the number 7726, which is free of charge.
If you believe you are the victim of a fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040 or visiting www.actionfraud.police.uk.
Action Fraud has seen a surge in reports relating to fake emails and texts purporting to be from DPD. The messages claim that DPD was “unable to deliver your parcel today” and provide instructions on how the recipient can arrange another delivery. The links in the emails and texts lead to fake websites that are designed to steal money, as well as personal and financial information.
Victims of this scam have reported losing over £242,000 since June. For more information, please visit https://www.actionfraud.police.uk/alert/fake-dpd-messages-lead-to-over-200000-in-losses-since-june
How you can protect yourself:
- If you’re unsure whether the email or text is genuine, then don’t use the link. Instead, visit the DPD website by entering the official web address directly into your browser’s address bar, or search for it and follow the search results.
- Remember, your bank will never ask you to transfer money to another account, or contact you out of the blue to ask for your PIN or full password.
- If you have received an email which you’re unsure about, you can report it by forwarding it to report@phishing.gov.uk. You can report suspicious text messages by forwarding them to 7726.
For more information about how to protect yourself from fraud and cyber crime, please visit www.actionfraud.police.uk/cybercrime